Teresa Collins Therapies 07879 775977 info@teresacollinstherapies.co.uk

PRIVACY

July 2018

This privacy policy sets out how Teresa Collins Therapies uses and protects any information that you give Teresa Collins Therapies when you use this website.

Teresa Collins Therapies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC). The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR is still applicable in the UK. The Government intends for the GDPR to continue in UK law post-Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.

Your new rights under the GDPR are set out in this notice became law on 25th May 2018. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Teresa Collins Therapies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The data controller responsible for this website is Teresa Collins Therapies. If you have any questions in relation to our use of your details, write to us at info@teresacollinstherapies.co.uk

Who are we?
I am an experienced complementary therapist based in Cambridge near Addenbrookes Hospital. I work mainly from the comfort of my home treatment room and visit a private Residential Care Home weekly to treat residents to Hand Reflexology.

As an ART(Regd) Reflexologist, I feel passionate that Reflexology and the other complementary therapies I offer –Reiki, Indian Head Massage, and Ear Candling – have a role to play in today’s very stressful and busy world, complementing conventional medicine.

As with all reputable reflexologists, I am committed to helping my clients achieve the very best level of wellbeing.

Data collected by third parties
This website is hosted by lcn.com See their website for more information.

Site Security
This website has a valid SSL Certificate. This means the information you send via this website will be private and encrypted. You will notice the padlock symbol is displayed in your address bar.

Access to and sharing of data
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the GDPR (General Data Protection Regulation). If you would like a copy of the information held on you please write to the address detailed earlier in this policy. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data we collect and how we use it
When submitting an email (or form) on this website, the submitted data is sent directly to us. We may collect the following data:

  • Your name
  • Your email address
  • Your postal address and contact numbers – if you supply it or it is contained within your email signature

We use this data to contact you in relation to your enquiry or potential booking. Access to data we collect is limited to the owner of Teresa Collins Therapies.

You may also gather your data if you contact us via various online directories on which we are listed. We also collect information offline when you contact us by telephone or in person.

If you contact us via email or we receive an email from you, this information is stored electronically on our email system. By sending us an email, we take this as an instruction and permission to reply in relation to the query raised in the email.

We only hold data when we have a legitimate business interest reason to do so, i.e. you are a customer and we need your details to contact you in relation to your requirements. The data may include notes on previous bookings and medical conditions relevant to the treatment provided.

You have the right to ask us to remove your contact details or notes from our archive at any time.

Your data is also used internally for record keeping/accounts e.g. if you book on a session.

We do not use SMS marketing.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Teresa Collins Therapies does not use any tracking or analysis software to track or monitor Cookies.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

To learn how to manage your cookies, please visit your web browser’s help centre.

Concerns
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https://ico.org.uk/concerns/

Please address any questions, comments, and requests regarding our data processing practices to Teresa Collins Therapies at info@teresacollinstherapies.co.uk

Changes to this privacy policy
We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.

 

Teresa Collins Therapies